Feel free to contact us for assistance anytime. If you did not receive a shipment confirmation email yet and think you should have, please check your spam folder first. Tracking Info- Once your order ships, an email notification with tracking info is automatically sent to the address you provided during checkout.Our business days are Monday through Friday and exclude weekends & holidays. Processing Time- Please allow 2-4 business days for us to prepare your order to ship.Our dog collars include a metal D-ring (for attaching a leash or tags) + metal length adjuster.Our cat collars include a metal split ring (as shown) for attaching optional tags/bell + metal length adjuster. Collar Hardware Accents - (in silver or gold). ![]() This option will look just like what you see in the photos. Select NON-breakaway if using the collar with a leash or you do not want any chance of the collar auto-releasing when tugged on. This fastener does not tug open - it stays securely in place.
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